Refusionspolitik
Thank you for shopping with Unifindit.
We want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging. To initiate a return, log in to your account at unifindit.com/account.
Cancellations
You may cancel your order before it has been fulfilled. To cancel an order, log in to your account at unifindit.com/account and submit a cancellation request.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed automatically to your original method of payment within 3–5 business days.
Damaged or incorrect items
If your item arrives damaged or incorrect, please contact us within 14 days of delivery at info@unifindit.com with photos of the product and packaging.
Non-returnable items
The following items and services are not eligible for return or refund:
- Sealed gift boxes and stationery sets that have been opened
- Gift cards
- Custom packaging and unboxing video services once the order is marked as fulfilled and the video has been published on social media. By placing an order for this service, you acknowledge that your right of withdrawal expires upon fulfillment of the order.
Shipping costs
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.